|
Hello Valued Customer,
Our records indicate you possibly own a 2006-2012 GL-Class, ML-Class or R-Class. These vehicles are the subject of an impending recall for the braking system that will be issued in coming weeks. We have proactively assembled a mobile team, that will come to your home to inspect and test your vehicle at no cost to you to determine whether the braking system passes or fails Mercedes standards for recommended drivability. Do not hesitate to respond and get on the schedule as we anticipate time slots will fill up very quickly. Please see below for more information regarding this action.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2006-2012 ML, GL (W164/X164 platform) and R-Class (R251 platform) vehicles, the function of the brake booster might be affected due to advanced corrosion in the joint area of its housing. After extended time in the field and in conjunction with prolonged water exposure, this corrosion might lead to a vacuum leak at the brake booster. If this were to occur, the brake force support might be reduced, leading to an increase in the brake pedal forces required to decelerate the vehicle, and/or increased stopping distances are possible. Additionally, in rare cases of very severe corrosion, it might be possible for a particularly strong or hard brake application to cause mechanical damage in the brake booster, whereby the connection between brake pedal and brake system would fail. In such a very rare case, it would not be possible to decelerate the vehicle via the brake pedal. The risk of a crash or injury would be increased. The function of the parking brake is not affected by this issue. Before the issue occurs, the driver might notice a change in the brake pedal feel and/or hissing/airflow noises when applying the brake pedal.
Crown has a direct special email address to schedule a mobile inspection of your vehicle at brakebooster@crowncars.com.
You can visit www.mbusa.com/recall to check additional information regarding this recall.
call now: (833) 485-0176
|
