Hi [CUSTOMER FIRST NAME],

Great news! I am forwarding an email I received from my Service Manager. At our staff meeting yesterday, he told us to reach out to our most loyal customers and tell them about our oil change and tire special.

Please contact me at (786) 671-0423 ASAP to set up a service appointment. But hurry, these offers end on 9/30/2018.

Thank you,
Glen Alvarado
Service Advisor

-------------Forwarded Message-------------
From: Brian Morales
Date: Wed, September 5, 2018 at 1:32 PM
Subject: Today’s Service Meeting
To: Glen Alvarado

Glen,

To recap what was discussed at the service meeting, I want you to contact our most loyal customers and tell them about our $39.95 full synthetic oil and filter change*. You might want to mention the tire special, too. I liked your idea of Buy 3 Get 1 Free^. It’s a great deal and people really respond well to it. Make sure customers know that these deals end on the 30th, obviously we can’t offer these prices every day.

Thanks,
Brian Morales
Service Manager