Hi [CUSTOMER FIRST NAME],

I am writing to thank you for being a valued customer and to forward an email I received from my Service Manager. At our service meeting yesterday, he told me to reach out to our most loyal customers and tell them about our new oil change and tire specials, as well as our complimentary services.

Please contact me at (786) 661-4355 to set up a service appointment today. But hurry in, these offers end on September 30th.

Thank you,
Miguel Benitez
Service Advisor

-------------Forwarded Message-------------
From: Shawn Powell
Date: Wed, September 5, 2018 at 1:32 PM
Subject: Today’s Service Meeting
To: Miguel Benitez

Miguel,

I just wanted to follow up on this morning’s service meeting. We talked about what service offers we could discount this month to really make our fall push. Offer our loyal customers a full synthetic oil & filter change plus tire rotation for $59.99*. Let’s also run with the “buy 3 tires, get 1 free” offer too, but add a free roadside assistance kit as well with the purchase^.

Make sure our customers know that these deals will end on the 30th, obviously we can’t offer these prices every day.

Thank you,
Shawn Powell
Service Manager