From: Dave General

Sent: Tuesday, September 27, 2016 11:32 AM

To: Daniel Smith

Subject: MICHAEL DRODOFSKY’s 2013 CHEVROLET SPARK

Dan,

Please try to contact MICHAEL for me. You saw the email this morning and they are on the list. Please see if they still have their SPARK as our records indicate. You may want to print this email and send it directly to MICHAEL.

Have them call 859-123-4567 or visit MyBestPricesatMyCarSales/MICHAELDRODOFSKY and set up an appointment so we will be ready for them when they arrive. We really need their car, please contact them immediately!

Thanks,

Dave General

General Manager

My Car Sales

123 Burlington Pike

Florence, KY 41042

859-123-4567

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From: Dave General

Sent: Tuesday, September 27, 2016 9:04 AM

To: Sales Staff

Subject: Thank you everyone for a record summer!

Congratulations on the best Summer we have ever experienced at My Car Sales of Florence! With all the discounts, rebates and incentives we are offering, we had a tremendous response and exceeded our sales goals well beyond expectations. Thank you everyone for your hard word in making sure our customers left happy.

That being said, we are a victim of our own success. If you look out the window you will notice our used car inventory is nearly depleted. We are going to hit the auction hard this week but I doubt we will even come close to restocking at the level we need next month. I have attached a 4-page list of potential owners of the vehicles w are looking for. Please personally contact everyone on that list and see if they are interested in selling their vehicle to us.

They don’t need to buy anything (of course they can if they are in the market), but I really need these cars. Please jump on this immediately as we don’t have much time. Every car on that list was requested last week by a potential buyer and I don’t want to let our customers down!!