What I Learned from My Father
Still true today – plus I’m adding two of my own!
My father, Joseph Marazzi Sr., was a car dealer for as long as I can remember. He taught me a lot in my younger years about doing business.
Dad’s single most important rule of thumb as a dealer was that “low price, together with great customer service, will always sell you a whole lot of cars.” He was so right! Our loyal customers trust us to offer them a fair deal and provide impeccable customer service every time. Just like the old “horse and carriage” analogy, you can’t have one without the other. Attentive customer service fails miserably unless customers also get a low price and fair deal. A low price alone won’t sell many cars if customers are frustrated at every turn.
As a team, we continually look for ways we can do both of these exceptionally well. We want you to choose Sun Toyota when you’re looking for your next vehicle because we listen well and respect your time.
Now, since we all expect instant communication and I’ve learned a couple things since starting in the car business at 14, I’m adding two more rules to Dad’s trusty formula:
1. Customers need a website with an easy, fast shopping experience that addresses their needs and questions.
2. Customers need a FREE bulletproof warranty on their car, new or used, not a lot of fine print and exclusions, that's why we provide a REAL nationwide lifetime warranty on all new and most pre-owned vehicles.
Visit SunToyota.com and see how it provides a full, rich experience for you. We’ve incorporated everything you want to see: our complete inventory, instant BEST price quotes, quick reliable quotes on your trade, sales and service special offers, easy ways to get pre-approved financing, service scheduling and parts ordering, discount prices on tires, and easy ways for you to reach us, including ME! The list goes on.
To protect your investment, most vehicles come with our Real Nationwide Lifetime Warranty: unlimited time, unlimited miles, good anywhere in the USA or Canada. It is part of our $5,000 Advantage Club that you receive at NO extra cost. Click here to review the items covered.
We appreciate the opportunity to EARN your business.
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