For 51 years, prioritizing our customers and employees has been at the heart of what we do, and it is this Crown Automotive core value that continues to guide our actions in addressing this challenging new situation.
We have established all sanitation and health protocols as mandated by the World Health Organization, the Centers for Disease Control and all local, state and federal agencies.
We invite you to do everything you’d normally do at the dealership right from the comfort of your own home. However, we wish to assure you that our dealership is continually being sanitized and it is a safe environment.
Here's What We're Doing
1. Sanitized Test Drives– At Crown, you’ll test-drive our vehicle privately, no sales consultant will accompany you as you experience the feel of your vehicle of choice. We’re sanitizing the touch points: door handles, steering wheels, shift knobs and key fobs.
2. At Home or Office Test Drives– We’ll drop your vehicle of choice at your home or office after thoroughly sanitizing the touch points: door handles, steering wheels, shift knobs, key fobs. You will drive privately, no sales consultant will join you.
3. Top Dollar– Trade-in values can be determined online at every Crown website; but if at any point, we touch your vehicle we’ll completely sanitize any contact points.
4. Getting A New Vehicle?– We can complete any vehicle purchase or lease at your home or office by text, phone and email, using a sanitized writing instrument for your signature. The Crown staff will be at a socially acceptable distance.
5. Valet Service– We’ll deliver your new or pre-owned sanitized vehicle to your home or office at your convenience.
Crown will continue to vigilantly monitor this situation around the clock to do all we can to protect you and our employees. We are working hard to keep you safe and healthy while at Crown, providing the most convenient service possible!
We are all members of the same community, and we are confident we will get through this difficult time together.
Please know that Crown Automotive sincerely appreciates your business and your loyalty.
All the best to you and your family from the Crown family!
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